Acceptable Use Policy

Treat your staff fairly and lawfully

• Don't use eTime to monitor people secretly or beyond what the law allows. Tell your staff how you use it, and consult employee representatives or works councils where the law or a collective agreement requires it.
• Don't use location checks at clock-in without telling staff, and don't try to use eTime to track where people are outside clock-in.
• Don't knowingly schedule work that breaks working-time, rest, minimum-wage or child-labour law, or a collective agreement you're bound by. You may override a warning when you have a lawful reason; don't use overrides to get around the law.
• Don't use tags, groups, preferences or rules to treat people differently because of a protected characteristic, such as sex, ethnicity, religion, disability, age, sexual orientation, pregnancy or union membership.
• Don't use eTime for decisions about hiring, promotion or dismissal.

Only put in data you're allowed to

• Only add people, clients and guests whose data you have a lawful basis to process.
• Don't store diagnoses, symptoms, medical certificates, care or clinical notes, or ID numbers in eTime, including in names, aliases, notes or titles. eTime is built so you don't need to.
• In ID mode, don't put real names in aliases or other fields.
• Cover names on screenshots before sending them to the AI, and don't import documents that contain personal data.
• Don't upload content that infringes others' copyright or privacy.

Booking links, invitations and email

• Don't use booking links or meeting invitations to send spam, phishing or unwanted messages, or make fake or bulk bookings on someone else's link.
• Only invite people who work with you or have asked to be invited.
• Don't use eTime's email or notifications for marketing or bulk messages.

Don't misuse the service

• Don't clock in or out for someone else, or tamper with a kiosk or its QR codes.
• Don't try to access workplaces, people or data you haven't been given access to, or try to make the AI reveal them.
• Don't try to get around plan limits, rate limits, access controls or the checks that keep names away from the AI.
• Don't share one account among several people, or resell access, without our written agreement.
• Don't scrape, probe, scan or load-test eTime without permission. Security researchers: see our Security page.
• Don't use eTime for anything that is illegal where you or the people you schedule are.

What we do

Report misuse by emailing support@etime.my with what happened, a link if there is one, and your name and email. We confirm receipt, review reports promptly and tell you what we decided.

If something breaks this policy we may disable a booking link, remove content, restrict features, or suspend the account or workplace. Because rosters matter for safety, we restrict a whole workplace only as a last resort.

When we act against content or an account we send the owner a statement of reasons, and they can appeal for six months by replying to it. Our Terms of Service explain this in full.