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Last updated 8 November 2026

Legal notice

Who runs eTime, how to reach us, and our points of contact under the EU Digital Services Act.

Company

eTime is a product of Sansavision, a division of Sansa Group AB.

  • Sansa Group AB, organisation number 559111-9507
  • Registered address: Soldathemsgatan 20, 415 28 Göteborg, Sweden
  • Email: support@etime.my
  • Security: security@etime.my

Digital Services Act points of contact

For users (Article 12): support@etime.my. You'll reach a person, not a bot.

For authorities in the EU, the European Commission and the European Board for Digital Services (Article 11): support@etime.my, subject “DSA authority request”. Orders to act against illegal content or provide information (Articles 9 and 10) can be sent to the same address.

Languages: English and Swedish.

We're established in Sweden, so we don't need a legal representative in the EU.

Reporting illegal content

Email us with a link or a description of where the content is, why you believe it is illegal, your name and email, and a statement that you believe in good faith that your report is accurate. Our Acceptable Use Policy and Terms of Service explain what happens next and how to appeal.

Supervisory authorities

  • Data protection: the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), imy.se.
  • Digital Services Act: the Swedish Post and Telecom Authority (Post- och telestyrelsen, PTS), Sweden's Digital Services Coordinator, pts.se.
  • Consumer disputes: the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), arn.se.
eTime

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support@etime.my
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