Last updated 8 November 2026
Legal notice
Who runs eTime, how to reach us, and our points of contact under the EU Digital Services Act.
Company
eTime is a product of Sansavision, a division of Sansa Group AB.
- Sansa Group AB, organisation number 559111-9507
- Registered address: Soldathemsgatan 20, 415 28 Göteborg, Sweden
- Email: support@etime.my
- Security: security@etime.my
Digital Services Act points of contact
For users (Article 12): support@etime.my. You'll reach a person, not a bot.
For authorities in the EU, the European Commission and the European Board for Digital Services (Article 11): support@etime.my, subject “DSA authority request”. Orders to act against illegal content or provide information (Articles 9 and 10) can be sent to the same address.
Languages: English and Swedish.
We're established in Sweden, so we don't need a legal representative in the EU.
Reporting illegal content
Email us with a link or a description of where the content is, why you believe it is illegal, your name and email, and a statement that you believe in good faith that your report is accurate. Our Acceptable Use Policy and Terms of Service explain what happens next and how to appeal.
Supervisory authorities
- Data protection: the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY), imy.se.
- Digital Services Act: the Swedish Post and Telecom Authority (Post- och telestyrelsen, PTS), Sweden's Digital Services Coordinator, pts.se.
- Consumer disputes: the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN), arn.se.