Getting started
Roles and access
Everyone in eTime has a role. It decides what they see and what they can change. You pick it when you invite someone.
The roles
| Role | Who it is for | What they can do |
|---|---|---|
| Owner | The person who set up the workplace, and anyone they make an owner. | Everything, including billing. Only an owner can invite another owner. |
| Admin | Office managers and deputies. | Everything an owner can, except billing: roster, people, pay, roles, rules, settings, invites and the audit log. |
| Manager | Ward or unit managers. | Make and publish rosters, add and change people, invite staff, see pay and set budgets. |
| Scheduler | The person who plans the roster. | Make and publish rosters, add and change people, invite staff and see pay. Can't set budgets. |
| Payroll | Payroll and finance staff. | See the roster, people and pay. Use Costs and the payroll export. Can't change the roster. |
| Viewer | Anyone who only needs to look. | See the roster and the people list. No pay. |
| Staff (shown as Employee in the app) | Everyone who works shifts. | See the roster and their own shifts. Clock in, ask for leave, swap shifts, answer offers and report sick. |
| Employee representative | Union or safety representatives. | A read-only Overview: rule breaks, overtime and fairness, with people shown by alias only. No names, pay or reasons for absence. |
Who can change what
| Task | Who can do it |
|---|---|
| Generate, change and publish rosters | Owner, admin, manager, scheduler |
| Approve swaps, pick from offers, approve leave and hours | Owner, admin, manager, scheduler |
| Add and change people, invite staff | Owner, admin, manager, scheduler |
| Invite managers, schedulers, payroll, viewers, admins | Owner, admin |
| See pay and Costs | Owner, admin, manager, scheduler, payroll |
| Set a budget | Owner, admin, manager |
| Create and change roles | Owner, admin |
| Add company rules, rules with AI, the swap policy | Owner, admin |
| Turn on Fill open shifts automatically | Owner, admin |
| Settings: sites and units, modes, transparency, audit log | Owner, admin |
| Billing | Owner |
Everyone can read the Rules screen: they are the rules they work under.
What staff see about pay
People without pay access never see colleagues' pay. A colleague's absence shows only as away, never the reason. What staff see about themselves is set by an owner or admin under Settings → Transparency:
- Their own pay estimate
- Their nights, weekends and holidays against the team average
- Why they were or weren't picked
- The reasons behind roster decisions
The first three are on when a workplace starts. The last is off.
The employee representative
The representative sees one screen, Overview. It answers two questions: are the rules kept, and are nights, weekends and holidays shared fairly? It shows rule breaks, rules set aside with a reason, overtime per person in hours, fairness per person, and a log of rule changes and rules set aside. Everyone is shown by alias.
Something unclear or missing? Email support@etime.my.